Privacy Policy

Welcome to SOLES, the footwear brand committed to protecting your privacy. This Privacy Policy explains how SOLES collects, uses, processes, and protects your information when you visit our website and interact with our platform. By accessing our Site and using our services, you agree to the terms outlined in this Privacy Policy.

1. Information Collection

When you use our Site, we may collect various types of information, including:

  • Information You Give Us: When you register or place an order, we collect details such as your name, phone number, address, and email address.
  • Information from Other Sources: We may receive information from our partners or third parties.
  • Cookies and Tracking Technologies: We use cookies and tracking technologies to improve our services and personalize your experience.
  • Third-Party Tools and Software: We use third-party tools to enhance your experience on our platform.
  • Automatic Information: We collect information about your interactions with our platform and may use it for internal analysis and to provide location-based services.

2. Use of Information

We use the information we collect for various purposes, including:

  • Fulfilling your orders and providing customer service.
  • Improving our platform and user experience.
  • Analyzing data for research and development.
  • Communicating with you and sending updates or promotions.
  • Protecting against illegal activities and ensuring compliance with applicable laws

3. Information Sharing

We may share your information with third parties under certain circumstances, such as:

  • Service Providers: We may share your information with service providers to fulfill orders and deliver services.
  • Legal Obligations: We may disclose information to comply with legal requirements or protect our rights.
  • Business Improvements: We may share aggregated information with partners to improve our products and services
  • Security: We may access or store your information to detect and prevent fraud or illegal activity.

4. Security Measures

We implement security measures to protect your information, including encryption and access restrictions. However, we cannot guarantee complete security due to factors beyond our control.

5. Access to Your Information

You can access and update your information through your account settings. If you wish to withdraw consent or delete your account, please contact us.

6. Children’s Privacy

Our services are not intended for users under 18 years of age. If we learn that we have collected personal information from a child, we will take appropriate steps to delete it.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

9. Changes to Your Information

You can request changes to your information by contacting us. We may verify your identity before making any updates.

10. Notices

If you have any privacy concerns or grievances, please contact our grievance officer at the provided address.

11. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided.

12. Miscellaneous

Please review this Privacy Policy periodically for updates. By using our Site, you agree to the terms outlined herein.

Thank you for choosing SOLES. If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us.